ze77mm Privacy Policy

ze77mm values the personal information of players in Myanmar and makes protecting it a top priority. This privacy policy explains what information we collect when you use our services, how we handle it, and what rights you have. Please read and understand this policy before continuing to use our services.

We collect the following types of information in order to provide our services and maintain the security of each player's account—

1.1 Information You Provide Directly

• Name, date of birth, and gender
• Contact details (email address, phone number)
• Banking information for deposit and withdrawal transactions
• National registration number or national identity card number (at the time of verification)
• Payment details provided when using KBZPay, Wave Money, AYA Pay, CB Pay, or bank transfers

1.2 Information Collected Automatically

• IP address and network data
• Technical information about your browser, operating system, and device type
• Pages visited, links clicked, and interaction history
• Data collected from cookies and similar tracking technologies
• Gaming activity records from your player account

We use the information we receive only for the following purposes—

• Account Creation and Management: To create player accounts and maintain them properly
• Financial Transactions: To process deposits and withdrawals smoothly
• Security Checks: To prevent fraud and money laundering
• Customer Service: To provide support through 24-hour Myanmar-language customer service
• Fair Play Monitoring: To review each individual player's betting activity and patterns
• Legal Obligations: To carry out record-keeping and checks in compliance with the law
• Service Improvement: To improve the platform and player experience

We will not share players' personal information with third parties for advertising or selling products or services of their choice without consent.

Cookies are small data files stored on your device when you visit our website. We use cookies for the following purposes—

• Essential Cookies: To enable smooth access and handle account authentication
• Performance Cookies: To monitor and measure how the site is running
• Functional Cookies: To remember your language and settings
• Advertising Cookies: To measure the effectiveness of our ads (from third-party advertising software)

You can restrict or block cookies through your browser settings. Please note, however, that if cookies are disabled, some services may not function normally.

We do not freely share your personal information with third parties. However, sharing may occur in the specific cases below—

4.1 Service Providers

We share data only as needed with technology companies that support us (payment processors, server companies), and we require them to follow the same privacy standards as we do when handling your data.

4.2 Legal Requests

Where required by applicable law, court order, or government authority request, we may disclose information as legally required.

4.3 Business Transfers

In the event of a company merger, acquisition, or sale of assets, data we hold may be transferred as part of that transaction. If this happens, your data will be protected as described in this policy, and players will be notified in advance.

We retain personal information for as long as a player account exists and for as long as necessary to fulfil the purposes set out in this policy.

• For as long as any legal, regulatory, tax, or accounting obligations remain
• Payment records — at least 5 years to meet legal requirements
• After a player account is closed, that data will be deleted or anonymised, and only data that must be retained due to legal requirements will be kept

ze77mm has technical and organisational security measures in place to keep your personal information secure and protected—

• SSL (TLS) Encryption: All data transfers are encrypted
• Access Control: Only authorised staff can access personal data
• Server Security: Data is stored on secure servers and regular security audits are conducted
• Access Logging: Records of who accesses personal data and how often are maintained
• Staff Training: Staff are trained on personal data protection practices

While we have as many protections in place as possible, please understand that no internet communication method can be 100% guaranteed. If a personal data breach occurs, we will act to resolve it as quickly as we can.

You have the following rights regarding your personal data that we hold—

• Right to Access: You can request a copy of the data we hold about you
• Right to Rectification: You can request that we correct any inaccurate data
• Right to Erasure: You can request that we delete your data where there is no legal requirement to retain it
• Right to Restriction: You can request that we restrict processing of your data in certain cases
• Right to Portability: You can receive the data you have provided to us in a readable format
• Right to Object: You can object to your data being processed for marketing purposes

To exercise any of these rights, you can email us at [email protected] or contact our customer support team in Myanmar language via 24-hour Live Chat.

In providing our services, your data may be stored or processed on servers outside Myanmar. When this happens, we will ensure that protections consistent with the standards described in this policy are in place.

ze77mm services are intended for adults aged 21 and above only. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that this has occurred, we will delete that data as quickly as possible.

We may update this privacy policy at any time. For any significant changes, we will notify players with an active account in advance. Continued use of our services after a policy change will be taken as acceptance of the updated policy. Changes will be published on this page, with the revision date shown at the top.

If you have any questions, requests, or complaints regarding this privacy policy, you can reach ze77mm customer support—

• 24-Hour Live Chat: Get instant help in Myanmar language through the Live Chat on our website
• Email: [email protected]

Our customer support team takes privacy-related enquiries seriously and will handle them as promptly as possible.